KeyFlows AI
Platform capabilities

Every interaction. Handled intelligently.

KeyFlows AI is the intelligent layer between your properties and everyone who depends on them — tenants, prospects, vendors, and your team.

Tenant QuestionsMaintenance RequestsVendor CommunicationLeasing InquiriesStatus Updates
Tenant Questions

Answers at 3am. No staff required.

Tenants don't wait for business hours. KeyFlows AI responds instantly to any question — lease terms, building rules, amenity hours, package pickups, noise complaints — with accurate, policy-aligned answers drawn from your property data.

  • 24/7 instant responses across SMS, email, and web chat
  • Trained on your specific lease agreements and policies
  • Escalates complex issues to your team with full context
  • Reduces inbound support volume by up to 70%
KeyFlows AI — Live conversation

Unit 12A

Can I sublet my apartment for 2 weeks while I travel?
KeyFlows AI
Per your lease (Section 8.2), short-term subletting requires written approval at least 14 days in advance. I've sent you the subletting request form. Would you like me to notify your property manager now?

Unit 12A

Yes please, and can you send the form to my email?
KeyFlows AI
Done! Form sent to [email protected] and your manager has been notified. You'll hear back within 2 business days.
AI active · responding in real time
Maintenance Requests

From report to resolution — automatically.

KeyFlows AI triages every maintenance request the moment it comes in. It categorizes urgency, assigns the right vendor or staff member, schedules access, and keeps the tenant updated — all without a single phone call.

  • Automatic urgency triage (emergency vs. routine vs. cosmetic)
  • Smart vendor assignment based on trade, availability, and rating
  • Tenant scheduling and access coordination built in
  • Full audit trail from first report to closed ticket
KeyFlows AI — Maintenance ticket flow

Unit 7C

There's water dripping from my ceiling near the bathroom. It's getting worse.
KeyFlows AI
This sounds urgent. I've flagged Ticket #3891 as Priority 1 — Water Leak. Plumber Marcus Chen is available today between 2–5pm. Can I confirm that window for you?

Unit 7C

Yes, 2pm works.
KeyFlows AI
Confirmed. Marcus arrives at 2pm. You'll get a text 30 min before. I've also notified building management and documented the incident.
AI active · responding in real time
Vendor Communication

Coordinate every contractor without the chaos.

Managing vendors means juggling quotes, schedules, and follow-ups across dozens of conversations. KeyFlows AI handles all of it — sending RFQs, comparing bids, scheduling work orders, and confirming completion — so your team stays focused on what matters.

  • Automated RFQ distribution to your approved vendor list
  • Side-by-side bid comparison delivered to your inbox
  • Work order creation, scheduling, and access coordination
  • Completion confirmation and invoice tracking
KeyFlows AI — Vendor coordination

You

Get quotes for repainting the lobby in Building A. Budget around $3,000.
KeyFlows AI
RFQ sent to 4 approved painting contractors. Responses expected by Thursday. I'll compile a comparison for you.

You

Great. Let me know when they're in.
KeyFlows AI
3 quotes received: ProPaint $2,800 (5 days), ColorCraft $3,100 (3 days), BrightWall $2,650 (7 days). Recommend ProPaint for best value. Approve to schedule?
AI active · responding in real time
Leasing Inquiries

Your best leasing agent. Available always.

Every prospect inquiry is a potential lease. KeyFlows AI qualifies leads, answers availability and pricing questions, schedules tours, and follows up automatically — so no opportunity slips through the cracks, even at midnight.

  • Instant response to availability, pricing, and amenity questions
  • Automated lead qualification and scoring
  • Self-serve tour scheduling synced to your calendar
  • Follow-up sequences that nurture leads to signed leases
KeyFlows AI — Leasing conversation

Prospect

Hi, do you have any 1-bedroom units available under $2,000?
KeyFlows AI
Yes! We have 2 available 1BR units: Unit 3F at $1,875/mo (available Aug 1) and Unit 8B at $1,950/mo (available now). Both include parking and in-unit laundry. Want to schedule a tour?

Prospect

Unit 3F sounds perfect. Can I see it this week?
KeyFlows AI
Absolutely! I have Thursday at 10am or Friday at 2pm available. Which works for you? I'll send a confirmation with directions and parking info.
AI active · responding in real time
Status Updates

Proactive communication that prevents problems.

The best support ticket is the one that never gets filed. KeyFlows AI sends proactive updates about maintenance schedules, building notices, utility outages, and lease renewals — keeping tenants informed before they have to ask.

  • Scheduled broadcast messages to any subset of tenants
  • Automatic maintenance status updates at every stage
  • Lease renewal reminders with self-serve renewal flow
  • Multi-channel delivery: SMS, email, and in-app
KeyFlows AI — Proactive update broadcast

You

Send water shutoff notice for Building C tomorrow 9am–12pm.
KeyFlows AI
Notice drafted for all 47 units in Building C. Sending via SMS + email now. Preview: 'Planned water shutoff tomorrow 9am–12pm for pipe maintenance. We apologize for the inconvenience.'

You

Looks good, send it.
KeyFlows AI
Sent. 44/47 delivered, 3 pending. I'll send a reminder at 8am tomorrow and notify you of any tenant responses.
AI active · responding in real time

See every feature in action

Book a 30-minute demo and watch KeyFlows AI handle real scenarios from your portfolio.